Freaky Burger & Tacos support desk

Answers for your next order.

The fastest routes to order tracking, store help, food information and your account.

Direct support

Choose the right contact.

For an order already in progress, your selected store will be the quickest point of contact.

Email support

Include your order number and selected store when asking about an order.

Active order

The store preparing your order can respond fastest to collection or delivery questions.

Self service

Frequently asked

How do I track my order?Answer

Open Track Order and enter the order details requested, or sign in and open My Orders to see the latest status.

Can I change or cancel an order?Answer

Contact the selected store immediately. Once preparation has started, the store may not be able to change or cancel the order.

Which payment methods can I use?Answer

The payment methods available for your selected store and order type are shown securely during checkout.

Does every store deliver?Answer

Delivery coverage and availability are store-specific. Select your address and store to see the order types currently available.

Where can I check allergens?Answer

Open Food & Allergen Info for Freaky Burger & Tacos’s published allergen matrix, then contact your selected store if you need item-specific advice.

How do rewards work?Answer

Sign in with the same account you use to order. Your wallet and rewards pages show the balance and redemption options enabled by the selected store.

General enquiries

Call Freaky Burger & Tacos New Zealand on +64 9 268 2882.

Freaky Burger & Tacos app

Setting up your Freaky Burger & Tacos app.